Careers

Call handler

The Role:

The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.

Duties will include a variety of general administrative duties within a busy office environment to include:

• Manage email & telephone enquires both internal & from the public.

• Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.

• Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.

• Scheduling appointments, meetings, ensuring diaries are kept up to date.

• Maintaining accurate records.

• Provide support to the wider response maintenance team.

Experience and Skills required:

• Previous administrative experience desirable, (not essential as full training will be given).

• Be able to demonstrate reliability, flexibility, and adaptability.

• Ability to work on own initiative, work accurately under pressure,

• Excellent computer knowledge including MS Office

• Strong planning & communication skills.

• The ability to work on your own and as part of a team.

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

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Joiner

Key Duties and Responsibilities:
• Carry out 1st and 2nd fix joinery, including ironmongery repairs (such as locks, hinges, handles, latches, door closers, and brackets) , kitchen installations, door fitting, and glazing.
• Work on both void and tenanted properties.
• Collaborate with team members to deliver a professional, courteous, and considerate service to clients and tenants.
• Follow the direction of the site supervisor, ensuring the needs of clients and tenants are met.
• Adhere to the highest health and safety standards, using appropriate protective equipment as required by the client.
• Maintain a clean and tidy work area at the end of each day.
• Ensure all necessary paperwork, whether digital or physical, is completed accurately and submitted promptly.
• Carry out all tasks in accordance with company policies and procedures.
• Perform any other reasonable duties as required. Maintain cleanliness and organisation of the work site, ensuring it is left in a safe and tidy condition at the end of each workday.
• Follow project guidelines and client specifications, ensuring all work is carried out to a high standard.
• Undertake any other reasonable tasks as requested by the supervisor or project manager.

Knowledge, skills, and experience required
Essential
• Be time served or appropriately qualified and be able to demonstrate relevant experience
• 1st & 2nd fix joinery
• Ability to demonstrate relevant experience
• Evidence of delivering high levels of customer service.
• Valid CSR Card
• Full driving license
• Access NI clearance preferable

Desirable
• Experience in the social housing sector
• Experience using a PDA \ smartphone \ mobile working device

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Labourer

Key Responsibilities:

• Assist tradespeople (e.g., joiners, plumbers, etc) in the completion of repairs and maintenance work across both occupied and void social housing properties.
• Carry out general labouring duties such as:
  • Removing and disposing of waste and old materials
  • Cleaning and preparing work areas
  • Loading and unloading tools and materials
  • Manual lifting and handling
• Ensure customers’ homes are protected during works by laying dust sheets and cleaning up after work is completed.
• Support site preparation and tidying on external works, including fencing, groundwork, and clearances.
• Maintain cleanliness and order in company vans, storage areas, and on-site workspaces.
• Monitor and report any health and safety issues or hazards to the supervisor.
• Assist with the safe delivery and handling of building materials to properties.
• Provide excellent customer service when interacting with tenants in occupied homes.
• Follow all health and safety procedures, including the use of PPE and compliance with risk assessments.
• Work as part of a team to meet job deadlines and service-level agreements.

Skills and Experience:

Essential:

• Experience in a similar labouring or site support role.
• Awareness of safe manual handling and general site health & safety practices.
• Ability to follow instructions and work as part of a team.
• Basic understanding of working in residential or social housing environments.
• Willingness to carry out physically demanding tasks.
• Full UK driving licence (if required by the role).

Desirable:

• CSR card or equivalent.
• Asbestos awareness, manual handling, or working at height training.
• Previous experience working with a response maintenance or housing repairs contractor.
• Familiarity with safeguarding and working respectfully in occupied homes.

Personal Attributes:

• Hardworking and physically fit.
• Punctual, reliable, and self-motivated.
• Respectful and professional when working in customers’ homes.
• Positive attitude and willingness to learn new skills.
• Committed to health and safety and quality service delivery

No Job Description can cover every issue that may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this job.

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Purchase Ledger

Main Duties & Responsibilities:

• Processing high volume of invoices, goods received notes, and matching of same to PO’s.
• Requesting Credits
• Coding and data entry of invoices onto the purchase ledger system, ensuring all documents are processed on time, accurately and fully.
• Answering and dealing with all purchase ledger enquiries.
• Liaising with other departments and suppliers to resolve queries
• Supplier statement reconciliations and payment queries at month-end
• Strive to improve the efficiency of the role’s processes, making suggestions and use of IT where appropriate
• General Admin Support

No Job Description can cover every issue that may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this job.

Knowledge, skills, and experience required:

Essential

• Proficiency in Microsoft Office, especially Excel.
• Excellent written and verbal communication skills.
• Good attention to detail
• The ability to work under pressure & meet deadlines

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Health and Safety Manager

Key Accountabilities

• In this role, you will be responsible for ensuring the delivery of Health & Safety Policy requirements, goals, and objectives, and implementing effective arrangements to identify and manage occupational risks.
• You will oversee the monitoring of workplace conditions and welfare, minimising the potential for injury or ill health.
• You will provide competent and professional advice on health, safety, wellbeing, and environmental issues, fostering a sustainable safety culture within the organisation. Additionally, you will play a vital role in governance, ensuring compliance with key stakeholder requirements, regulatory obligations, permits, consents, and company goals.
• Your role will extend to emergency response, operational control, compliance management, CSR initiatives, accident investigation, claims management, and active participation in team collaboration and continuous improvement programs.
• Undertake risk assessments and reviews, including COSHH, Environmental impact and Manual Handling and develop subsequent safe systems of work.
• Complete regular site inspections and audits to monitor compliance with HSE requirements.
• Organise necessary external inspections.
• Investigate all accidents, near misses and complaints of ill health etc.
• Implement & develop the sub-contractors’ policy and procedures.
• Maintain all necessary records for effective HSE management and complete all aspects of HSE administration.
• Respond to employee safety and environmental concerns and implement systems for improvements.
• Any other duties, within reason and capability, as agreed with Directors.

Essential Criteria

You will:

• Professional Health and Safety Qualification, ideally a Level 6 qualification in Health & Safety and Environmental
• 3 years’ experience in an HSE management role ideally within a construction environment.
• Knowledge and experience of dealing with HSE standards, including ISO45001 and ISO14001
• Demonstrated commitment to continued professional development.
• Ability to place HS&E with the wider business planning context.
• Excellent communication and presentation skills.
• Have good working knowledge of HSE legislation.
• Proficient in use of MS Office applications.

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Careers

We are an equal opportunities employer that is committed to diversity and inclusion in the workplace.

We will aim to provide equality of opportunity in employment to all persons and we will not discriminate unlawfully against our job applicants or employees on any of the protected equality grounds

PKM offer a variety of roles including, plumbers, electricians, joiners, administration.

Submit your CV

We are an equal opportunities employer that is committed to diversity and inclusion in the workplace.

We will aim to provide equality of opportunity in employment to all persons and we will not discriminate unlawfully against our job applicants or employees on any of the protected equality grounds

PKM offer a variety of roles including, plumbers, electricians, joiners, administration.